Welfare and Safeguarding

Welfare Officer

Goldstar Active takes its responsibility for the Welfare and Child Protection of its members very seriously. We have a comprehensive Safeguarding and Child Protection Policy in place and endeavour to ensure our members feel safe in our secure, friendly environment.


Gymnastics should be fun. Our members should always feel safe and enjoy their sport. We enforce a zero tolerance policy in response to behaviour that contravenes our Welfare Policies. If you have any concerns please contact the Club Welfare Officer, as follows: –



TELEPHONE: 01482 656 438

EMAIL: chris@goldstaractive.co.uk

Alternatively, you can speak to someone at Childline 0800 1111 | NSPCC 0808 800 5000 



Goldstar Active is committed to supporting all young people to enjoy and excel in our sporting activities and fully recognises that children need a safe, protective and nurturing environment if they are to fulfill their potential and remain in their chosen sports.

Goldstar Active aims to achieve a high standard in the safeguarding of its participants and has a key role in ensuring that the welfare of children is a fundamental consideration in everything that we do. Anyone who provides or delivers sporting activities at Goldstar Active has a duty of care towards young people and needs to ensure that they offer a protective and child-friendly environment that gives parents reassurance that their children will be happy and safe.

Goldstar Active has a Club Welfare Officer  (CWO) with the designated responsibility for safeguarding. The CWO plays a key role supporting child-centred practice and ensuring robust safeguarding arrangements are in place at the centre. Goldstar Active remains fully committed to developing a CWO network and continually improving our safeguarding practice for a positive impact on all children at Goldstar Active.

Key Policy Information

About the policy:

The Safeguarding and Protecting Children Policy at Goldstar Active is informed by the government guidance ‘Working Together to Safeguard Children – a guide to inter-agency working to safeguard and promote the welfare of children, HM Government 2015’. This guidance, which is applicable in England, sets out the legislative requirements and expectations on individual services to safeguard and promote the welfare of children and provides the framework to which Local Safeguarding Children Boards (LSCBs) monitor the effectiveness of local services.

Our Policy translates for the sporting community the statutory guidance on making arrangements to safeguard and promote the welfare of children under Section 11 of the Children Act 2004. The policy is also informed by other key pieces of legislation, which are highlighted in the relevant parts of the policy. The Goldstar Active policy is developed in consultation with the NSPCC Child Protection in Sport Unit (CPSU) and is informed by the UN Convention on the Rights of the Child.

This document is presented in four parts, namely: Policy, Recognising and Responding to Abuse and Poor Practice, Safe Recruitment and Safe Environment and links to a number of other supplementary policies and procedures. In complying with the policy, affiliated organisations can be reassured that they meet their statutory responsibilities.

To whom does the policy apply?

Goldstar Active’s Safeguarding and Protecting Children Policy 2017 is applicable to all levels of sport and provides a framework for those involved in all sporting activities to meet their duty of care towards young people. The policy, where applicable, is mandatory for all Goldstar Active staff, participants, visitors and volunteers. Any individual or organisation that is providing a service to Goldstar Active must also demonstrate that they comply with these standards.

All personnel at Goldstar Active must fully support their Welfare Officer to fulfil their role and ensure Goldstar Active is fully compliant with this policy.

How should the policy be used?

The policy is the key source of reference for all safeguarding and protecting children related matters. The main users of these policies and procedures are likely to be CWO’s, as it is their role to guide our organisation to plan, prioritise and implement the various safeguarding responsibilities and activities.

The policy also provides important guidance for anyone involved in activities at Goldstar Active including parents, coaches, officials, visitors and other volunteers. It offers practical guidance for those involved in providing sporting activities for children and relevant sections should be reproduced in an appropriate format and widely shared across the sporting community to increase general awareness and good practice.

How will the policy remain up-to-date?

Although the policy takes into account all relevant current legislation, the document will need to be amended as required in response to changes in the sports, political, legal, ethical, social and technological environment in which we operate. Any amendments will be recorded and communicated to all relevant parties.

Goldstar Active will also review its Safeguarding and Protecting Children policy on an annual basis and as required by the NSPCC CPSU, UK Sport and Home Country Sports Councils. The policy may also be reviewed following introduction of any new internal or external safeguarding process and as a result of any significant child protection case within the sports on offer at Goldstar Active.

Safeguarding Children is described in Working Together to Safeguard Children 2015 as the action we take to promote the welfare of children and protect them from harm, which involves:

  • protecting children from maltreatment;
  • preventing impairment of children’s health or development;
  • ensuring children grow up in circumstances consistent with the provision of safe and effective care; and
  • Taking action to enable all children to have the best

Safeguarding is everyone’s responsibility. Therefore, everyone who works with children has a responsibility for keeping them safe, irrespective of their role and whether they are paid or volunteers.

Children may be harmed in any environment, including the home, at school or in a sports club. Although young people are more likely to be abused in their own home, cases of abuse have occurred, and continue to occur, in gymnastics and in other sports. Goldstar Active acknowledges that sporting activities provide significant access to young people and can provide opportunities for an individual who wants to harm children. However, it is also recognised that those having regular contact with young people have a key role in promoting their welfare and are ideally placed to notice signs that a child may be being abused. It is therefore essential that anyone in contact with young people through their involvement in sports is fully aware of the early signs of abuse and/or neglect and understands the appropriate steps to report these concerns.

In addition, it is important to be aware that some children may be more vulnerable than others. These may include disabled children with specific additional needs, children with special educational needs and children training at a high performance level within a sport.

Goldstar Active is fully committed to providing support, information and training opportunities to make certain that individuals understand their role and responsibilities and fully understand the risk factors linked to abuse within sport.

Goldstar Active strives to create an environment where all children can thrive and realise their potential and, in accepting a duty of care towards children, will set the standards and define best practice for working with children within sport. We also strive to ensure that child-centered safeguarding principles are fully embraced by the sporting communities as an integral part of all Goldstar Active activities.

Key Principles

This Policy is based upon the following fundamental principles:

  • The welfare of children (anyone under the age of 18 years) is paramount;
  • All children, regardless of ability, age, disability, sexual orientation, parental status, race, religion or belief or socio/economic background have a right to be protected from abuse;
  • Safeguarding children is everyone’s responsibility: every individual and organisation must play their part in ensuring sport is safe;
  • A child-centered approach: sport provision will better meet the needs of children if it is informed by a clear understanding of the needs and views of


Working Together to Safeguard Children 2015 provides the overall framework on which the Goldstar Active policy is based. The guidance highlights the need for organisations working together, to take a coordinated approach to ensure effective safeguarding arrangements, the important role played by voluntary organisations and private sector providers in the delivery of services to children and expects such organisations to put in place arrangements that reflect the importance of safeguarding and promoting the welfare of children. Working Together 2015 also highlights that both the paid and voluntary workforce need to be aware of their individual responsibilities for safeguarding and promoting the welfare of children and how they should respond to child protection concerns and make a referral to local authority children’s social care or the Police if necessary.

The Goldstar Active policy puts into a sporting context these requirements; outlining the minimum standards to which all Goldstar Active staff, participants, parents, visitors and volunteers must adhere. In addition to the main policy, there are various additional policies that must also be applied.

Aims and Objectives

The overall aim of the Goldstar Active policy is to ensure that everyone participating in the activities on offer does so in a safe, holistic and child-centred environment that supports children to meet their potential. This can only be achieved if everyone involved in the sport is fully compliant with the policy. The key objectives of the policy are as follows: –

  • To ensure everyone understands their roles and responsibilities in respect of safeguarding;
  • To ensure everyone who comes into contact with children is able to recognise, identify and respond to signs of abuse, neglect and other safeguarding concerns relating to children and young people;
  • To promote positive practice and challenge poor practice;
  • To ensure robust systems are in place to manage any concerns or allegations;
  • To develop a skilled and competent safeguarding workforce;
  • To ensure everyone who is involved in a role with children completes training at a level appropriate to their role in their sport, which covers the above areas;
  • To ensure everyone who are involved in a role with children have been through appropriate pre- recruitment checks, including the appropriate level criminal record checks;
  • To ensure young people and their parents/carers are consulted and, where appropriate, fully involved in decisions that affect

Responsibilities of Goldstar Active

The overall responsibility for safeguarding children in the sporting activities rests with the Management Board and CWO.

All Directors are fully committed to safeguarding and promoting the welfare of children participating in each sport. Goldstar Active has prepared a clear policy that provides a framework for any affiliated organisation, working with children.

Goldstar Active Management Board in partnership with the CWO are responsible for:

  • development of policy, rules and regulations;
  • monitoring the implementation of the Safeguarding Policy and agreeing training needs;
  • monitoring the effectiveness of the Safeguarding Policy and Procedures and reviewing the policy as required;
  • communicating reports to other personnel and its members on all matters relating to

Goldstar Active will ensure that it fulfills its responsibilities to work jointly with others to safeguard and promote the welfare of children and young people. Goldstar Active will work in partnership with the Local Safeguarding Authority and other organisations in order to support the development of robust arrangements for safeguarding and protecting children.

Goldstar Active recognises that it has a duty to help ensure affiliated organisations and individual members understand and fulfill their responsibilities through the provision of clear guidance and support. Guidance at Goldstar Active has been formulated with the underlying aim of minimising risk to children and, wherever possible, avoiding situations where it is known that abuse or neglect can occur. Goldstar Active will support this duty through the development and provision of learning opportunities for members.

We will also work closely with the NSPCC CPSU to review and continually develop our safeguarding practice and ensure it is evidence based.

Central to the policy is the need for Goldstar Active to support its designated CWO and develop a network of Welfare Officers’ with the lead responsibility for safeguarding and protecting children. Goldstar Active will be responsible for appointing the network of Welfare Officers (RWOs) and will provide training and development opportunities.

Goldstar Active recognises the responsibilities of Statutory Authorities and is committed to working with Local Safeguarding Children Boards and Local Authority Designated Officer(s) in line with Working Together to Safeguard Children (2015).

Goldstar Active will ensure that any allegations or suspicions of abuse or significant harm to any child are reported without delay to the relevant Statutory Authorities in line with established information sharing protocols.

Goldstar Active will comply with the principles set out in the Data Protection Act 1998 and Information Sharing for Practitioners (HM Government, 2006) in relation to confidentiality and information sharing. Information that is confidential in nature may be shared, without consent, where there is a legitimate and lawful reason for disclosure.

In the event of an abuse allegation against a Goldstar Active participant, employee or other person with an involvement in the sporting activities offered, Goldstar Active will take action to ensure young people are protected and, where appropriate, will support the prosecution of individuals accused of a criminal offence against a child/children.

All other misconduct or poor practice issues/non-compliance with policy and procedure will normally be managed in partnership with the affiliated organisation that is closest to the point of complaint or disclosure.

Goldstar Active provides an independent Case Referral Management Group with the responsibility for agreeing: –

  • the referral route for all cases that deal with the welfare of children;
  • whether suspension of Goldstar Active membership is required;
  • the appropriate course of remedial

Goldstar Active will refer to the Disclosure and Barring Service (DBS) anyone we believe is or has been, or might in the future be, engaged in regulated activity whose Goldstar Active membership has been revoked (or would, or might, have been withdrawn if the individual had not otherwise ceased involvement in their sport) on the grounds that they harmed a child or pose a risk of harm, or received a caution or conviction for a relevant offence.

Goldstar Active will ensure that robust systems are in place to help prevent people who present a risk to children from becoming involved with our organisation and to support the removal of anyone who is considered unsuitable.

Responsibilities of the CWO

The CWO will be transparent and easily identifiable at Goldstar Active. To ensure the safeguarding and protecting of children at Goldstar Active, the designated CWO will:

  • Promote the welfare of children and the importance of safeguarding;
  • Ensure that young people are listened to and are involved in decision making;
  • Ensure that everyone understands their roles and responsibilities in respect of safeguarding;
  • Respond to child protection and poor practice concerns;
  • Liaise with national governing bodies and local Statutory Agencies;
  • Work with other organisations as required;
  • Act as the designated person for criminal records
  • The CWO has attended an approved Safeguarding and Protecting children awareness training and a British Gymnastics Time to Listen course (or approved equivalent).
  • The CWO has undertaken a criminal record check in line with BG Criminal Records Checks Policy and Guidelines;
  • All staff and volunteers, who are working with children receive appropriate training, updated every three years, and have access to advice on child protection, safeguarding and promoting the welfare of children through the CWO;
  • All children and young people, and their parents, are aware of behaviour that is not acceptable and how they can help to keep themselves safe;
  • The CWO will support Whistle Blowing and take steps to ensure members, their parents/carers, and others, feel able to raise concerns without fear of negative repercussions;
  • Confidentiality is maintained in relation to concerns and referrals and information is only shared on a genuine ‘need to know’ basis in line with the British Gymnastics Confidentiality and Information Sharing Guidance;
  • The CWO (and all Goldstar Active personnel) will comply with safe recruitment guidance to prevent unsuitable people from obtaining, or remaining in, positions of trust or responsibility;
  • They will comply with the all applicable supplementary policy and guidance and accept responsibility for identifying and responding to any deficiencies or weaknesses in its arrangements for safeguarding and promoting welfare of children;
  • They will work in partnership with the Local Safeguarding Authority (LSA) and other relevant organisations to ensure poor practice is addressed and any required remedial action is

It is not the role of Goldstar Active Personnel to investigate possible abuse or neglect. However, they have a key role to play by referring concerns about those issues to Children’s Social Care Services and/or statutory Agencies to provide information for investigations.



Table of Contents


  • General principles
  • Scope
  • Why these policies are needed
  • Policy statement

Good practice, poor practice and abuse

  • Introduction
  • Good practice
  • Poor practice
  • Abuse
  • Indicators of abuse
  • Degree of abuse
  • Types of abuse
  • Neglect and acts of omission
  • Physical abuse
  • Sexual abuse
  • Psychological abuse
  • Financial or material abuse
  • Bullying
  • Anti Bullying Policy
  • Why is it important to respond to bullying?
  • Signs and symptoms

Responding to suspicions and allegations of poor practice and abuse

  • Introduction
  • Receiving evidence of possible abuse
  • Recording information: Confidentiality and information sharing
  • Reporting the concern
  • Involving carers
  • Involving the Local Safeguarding Authority
  • Involving statutory agencies
  • Allegations of previous abuse

 Safeguarding Adults at Risk at Goldstar Active

  • Club Welfare Officer
  • Responsibilities
  • Roles
  • Codes of Conduct
  • Changing rooms
  • Coaching ratios
  • Local Safeguarding Adults Boards
  • Regulated Activity with adults

Recruiting and selecting people to work with Adults at Risk

  • Safe Recruitment
  • Who should have a Criminal Records Check?

Awareness and training

  • Recommended minimum levels of awareness and training
  • Training
  • Complaints and disciplinary procedures

 Implementation and monitoring procedures


 Abuse                                                  See section 2.4.

Adults at Risk                                       Those people of or over 18 years of age who have health or social care needs (irrespective of whether or not those needs are being met by social services) and who are unable to safeguard themselves as a result.

While we recognise that some people will be vulnerable due to their learning disability or mental health needs there are also those adults who are at risk due to a specific circumstance they may find themselves in, for example; domestic abuse, forced marriage, and sexual or commercial exploitation (this is not an exhaustive list).

In sport this may look like, but is not limited to:

  •  a participant who is sent threatening and sexually explicit text messages from their coach;
  • a participant with a learning disability being exploited by another club member who regularly takes money from them at break;
  • a young woman confiding in her coach about a forthcoming holiday where she believes she will be married against her will;
  • a coach who regularly neglects the individual needs of disabled participants when training; or
  • a group of people with mild dementia who train

Advocate                                            An individual who speaks on behalf of, or represents the interests of, an adult where appropriate.

Carer                                                   A generic term which includes parents, carers and guardians.

Child(ren)                                            Anyone under the age of 18.

Child Protection in Sport Unit          The CPSU team is sited within the National Society for the Prevention of Cruelty to Children  (NSPCC) and was   established with joint funding from Sport                                              England.

Club Welfare Officer (CWO)              The designated individual at Goldstar Active whose responsibilities are explained in section 3.0

Disclosure and Barring Service        On 1 December 2012 the Criminal Records Bureau and Independent Safeguarding Authority merged to become the Disclosure and Barring Service (DBS) under The Protection of                                                                                 Freedoms Act 2012. The DBS carries out Criminal Records Checks and administrates the Barred Lists on behalf of the Home Office for ‘Registered Bodies’ in England and Wales. In                                                                            Scotland the equivalent body is known as ‘Disclosure Scotland’ and in      Northern Ireland as ‘Access Northern Ireland’. When an organisation removes a person from Regulated Activity                                                                    with Adults at Risk because of safeguarding concerns, they must make a referral to the DBS.

Duty of Care                                        The duty that rests upon an individual or organisation to ensure that all reasonable steps are taken to ensure the safety of any person involved in an activity for which that individual or                                                                      organisation is responsible.

Equalities Act 2010                            The Equality Act 2010 is the law that bans unfair treatment and helps achieve equal opportunities in the workplace and in wider society. The act replaced previous anti- discrimination                                                                      laws with a single act to make the law simpler and to remove inconsistencies. This makes the law easier for people to understand and comply with. The act also strengthened protection                                                                in some situations.

The act covers nine protected characteristics, which cannot be used as a reason to treat people unfairly. Every person has one or more of the protected characteristics, so the act protects everyone against unfair treatment.

Local Multi-Agency Safeguarding     These Adult protection committees Adults Committee   have responsibility for the co ordination of work undertaken by agencies involved both in providing services and                                                                                                safeguarding Adults. They provide local inter-agency guidelines detailing procedures for cases of actual or suspected abuse. Some areas have established sports sub-groups to inform                                                                    their work. There are similar structures for children called Local Safeguarding Children’s Boards (LSCBs).

No Secrets 2000                                  This document gives guidance to local agencies that have a responsibility to investigate and take action when a vulnerable adult is believed to be suffering abuse. It offers a structure                                                                        and content for the development of local inter- agency policies, procedures and joint protocols that will draw on good practice nationally and locally.

Personnel                                             Employees of Goldstar Active and its affiliated clubs or facilities, as well as volunteers and all participants at the Centre.

Position of Trust                                  This is where an individual, such as a coach, teacher, or club officer who makes decisions for or about an Adult at Risk, can influence the individual’s actions and may misuse that                                                                              position to groom or abuse the Adult at Risk. This position can be a positive one, in building confidence and self-esteem.

Registered Body                                   An organisation that is able to act as recipient of DBS information on behalf of its members.

Regulated Activity with Adults           The government has introduced a new Regulated Activity with Adults. In the past the definition of Regulated Activity with Vulnerable Adults (or Adults at Risk)                                                                                                                 focused on the location of the activity. The new definition focuses much more on the type of activity and contact an individual may have with an Adult at Risk. It does not                                                                                             stipulate a frequency requirement like the definition of Regulated Activity with Children. For Adults at Risk the activity alone means an individual is in Regulated                                                                                                               Activity – there is no frequency   requirement – once is enough.

The types of activity that fall into Regulated Activity with Adults at Risk are clearly set out and in the large part there are no activities that apply for sport and recreation organisations. This means that for the majority of sport and recreation organisations there will be no legal requirements in terms of safeguarding Adults at Risk because there are no individuals deemed to be in Regulated Activity. However, best practice dictates that sport and recreation organisations should be conducting Criminal Records Checks (even if they are not entitled to Barred List checks) on all individuals who have an opportunity to build up a relationship of trust with Adults at Risk and this is consistent with our current Safeguarding and Protecting Children Policy.

An individual is only defined as being in Regulated Activity with Adults at Risk if one of the following conditions is met:

  • Providing Healthcare (by a healthcare professional)

This only includes first aid if it is administered by an individual on behalf of an organisation whose purpose is to provide first aid. There is potential under this activity for sports physiotherapists to be classed as in regulated activity – however this is unlikely. As soon as sector specific guidance is available this policy will be updated.

  • Providing Personal Care (physical assistance with eating or drinking, going to the toilet, washing or bathing, dressing, oral care or care of the skin, hair or nails because of the adult’s age, illness or disability).
  • Providing social
  • Assistance with general household matters (managing the person’s cash, paying the person’s bills, or shopping on their behalf).
  • Assistance in the conduct of a person’s own affairs (power of attorney).
  • Conveying (any form of transport).

It is important to note that personal relationships are exempt from Regulated Activity in relation to Adults at Risk.

Regulated Activity Provider                  The person or organisation responsible for employing or deploying workers to facilitate a Regulated Activity, whether these workers are paid or unpaid.

Risk Assessment                                   A procedure to help identify possible sources of danger and take appropriate action to minimise these risks taking into account the age, number and competence of participants.

Safeguarding Case Officer                    Individual whose responsibilities are explained in section 3.0

Safeguarding Vulnerable Groups         The Safeguarding Vulnerable Groups Act Act 2006 established the legal basis for the Independent Safeguarding Authority who managed the two lists of people barred                                                                                                   from working with children and/or vulnerable adults (Adults at Risk) replacing the barred lists (List 99[2], the Protection of Children Act 1999 (PoCA)[3], the scheme relating to the                                                                               Protection of Vulnerable Adults (PoVA)[4] and Disqualification Orders[5][6].

Significant Access                                 Being in a position to have regular and direct contact with Children or Adults at Risk whether as a volunteer or employee (see ‘Position of Trust’).

Vulnerable Adults List                           A list of people who have been identified and are banned from working in a care position with adults. This list is held and maintained by the DBS. There is a                                                                                                                       statutory duty that requires care providers to check the list to determine if a candidate is on it.

General principles

Everyone who participates in activities at Goldstar Active is entitled to do so in a safe and enjoyable environment.

All activities, competitions and associated individuals must follow the policies defined in this document.

Goldstar Active is committed to helping everyone accept their responsibility to safeguard Adults at Risk from harm and abuse.

This document sets out the procedures needed to be followed to safeguard and protect Adults at Risk and roles and responsibilities should concerns arise.

  • Scope

These policies apply to all members of staff, coaches, carers, volunteers, participants, visitors, contractors and anyone involved in normal operating, whether or not they are members of Goldstar Active. All these people have a duty of care to safeguard the welfare of Adults at Risk and prevent their abuse.

  • Why these policies are needed

Goldstar Active understands the need for an individual policy for Adults at Risk, in line with the considerations of the Disability Discrimination Act 2005 and The Equality Act 2010, to promote equal opportunities and provide a clearer framework for those who suffer from physical, mental health and learning disabilities.

At Risk people are at heightened risk of abuse and discrimination because of their susceptibility and many experience this in all walks of life. Practice has shown that At Risk people who are victims of abuse in the sports setting can be reluctant to report their experiences for fear of losing a positive and important part of their lives. Therefore it is essential that personnel at Goldstar Active are aware of the indicators of abuse and can recognise and act appropriately to protect potential victims.

Abuse can occur in many situations, including the home, workplace, day centre, at the shops, on the bus, in educational institutions and of course at Goldstar Active.

For the majority of Adults at Risk, their experiences with us will be a positive and rewarding experience. However, there is a growing recognition that sport generally provides easy access to At Risk people for those who wish to perpetrate abusive behaviour for their own gratification. Therefore, Goldstar Active is aware of the need to protect Adults at Risk from those individuals who may seek to harm them in our environment. Although this document mirrors the Safeguarding and Protecting Children Policy for practical reasons, there are fundamental differences between the policies.

The primary difference in addressing adult and child abuse relates to the adult’s right to self-determination. Adults may choose not to act at all to protect themselves and only in extreme circumstances will the law intervene. This is not the case for children because they are minors under the Children Act 1980 and this legislation can be used quickly and effectively to ensure protection from abuse once it has been recognised.

In cases of suspected adult abuse it is important to recognise that assertive persuasion to encourage the individual to report or take action against an abuser or abusive situation may have negative outcomes for that adult and could be detrimental to their wellbeing by causing them further harm. Therefore, the protection of Adults at Risk from abuse is a more complex process than child protection and requires policy and procedures that reflect this. Policy users need to develop an understanding that protecting Adults at Risk necessitates a more supportive and advisory approach in response to reporting abuse, than in child protection situations where the legal framework is clear and definitive and requires stipulated responses. In serious situations the child can be removed from the abusive environment, for Adults at Risk it is not always possible or appropriate to achieve this level of safety.

Each Adult at Risk is a unique individual with varying degrees of need and ability. Some people will have a combination of physical and learning disability, others may have one or the other; some may have mental health needs and a combination of other complex disabilities such as Epilepsy, Diabetes, Down Syndrome, visual or hearing impairment.

The appropriateness of involving carers in any activity and welfare related decision making will depend on the individual needs and circumstances of the Adult at Risk and, most of all, upon their wishes. Often Adults at Risk feel strongly that they want to maintain independence and make decisions for themselves; such views should be encouraged and supported wherever possible.Ideally, good practice suggests a partnership model of working involving the coach, teacher or club officer, the Adult at Risk and their carer. In these circumstances it is important that the Adult at Risk is at the centre of the decision making process.

The provisions in the Mental Capacity Act 2005 should be considered in relation to Adults at Risk and decision-making. Those without the capacity to make decisions under this legislation will be more dependent on their carer or responsible adult in the decision making process. The act provides that:

“A person is unable to make a decision for himself if he is unable—

  • to understand the information relevant to the decision,
  • to retain that information,
  • to use or weigh that information as part of the process of making the decision, or
  • to communicate his decision (whether by talking, using sign language or any other means).
  • A person is not to be regarded as unable to understand the information relevant to a decision if he is able to understand an explanation of it given to him in a way that is appropriate to his circumstances (using simple language, visual aids or any other means).
  • The fact that a person is able to retain the information relevant to a decision for a short period only does not prevent him from being regarded as able to make the decision.
  • The information relevant to a decision includes information about the reasonably foreseeable consequences of deciding one way or another.

Goldstar Active encourages the individual’s development of independence, confidence and self-esteem on a personal level and in their sporting activities. Hence it is important that everyone is aware of the need to balance the involvement of carers and the needs and wishes of individual participants in cases where Adults at Risk are concerned.

The following policy document draws from and includes relevant legislation and government guidance such as the Safeguarding Vulnerable Groups Act 2006 and the No Secrets guidance (2000) regarding vulnerable people.

Policy Statement

Goldstar Active is committed to:

  •  Making the welfare of Adults at Risk paramount, even where the rights and needs of the other adults that work with them are overridden in order to provide the necessary protection to these individuals,
  • Enabling everyone, whatever their age, culture, disability, gender, first language, racial origin, religious belief and/or sexual identity, to participate equitably in a fun and safe environment,
  • Taking all reasonable steps to protect Adults at Risk from harm, discrimination and degrading treatment and have respect for their human rights, wishes and
  • Taking all suspicions and allegations of abuse or poor practice seriously and responding swiftly and appropriately to them in accordance with current procedures (found in the procedural documents),
  • Ensuring that all Goldstar Active employees working with Adults at Risk are competent and appropriate for the responsibility and have been provided with relevant awareness training regarding the potential difficulties Adults at Risk can face and how to manage them,
  • Requiring all affiliated clubs, competitions and regional councils to accept responsibility for the welfare of the Adults at Risk in their care in accordance with all the Goldstar Active policies and procedures, and that they incorporate these into their constitutions and rules,
  • Being mindful and ensuring all affiliated clubs, competitions and regional councils are mindful of the differences between policies and procedures regarding Adults at Risk and those of children, and particularly that each Adult at Risk has the right to self determination in all but the most extreme
  • Where appropriate, working in partnership with parents and carers to support the Adult at Risk and, where practicable, cooperating with their wishes to achieve the best outcomes for the Adult at Risk.
  • Good practice, poor practice and abuse


It can be difficult to distinguish poor practice from abuse, whether intentional or accidental.

It is not the responsibility of any individual involved at Goldstar Active to make judgements regarding whether or not abuse is taking place, however, all Goldstar Active personnel have the responsibility to recognise and identify poor practice and potential abuse, and act on this if they have concerns as explained in section 3.

Good practice

Goldstar Active strongly advises, that coaches of Adult at Risk participants fully accept Sports Coach UK and Goldstar Active Codes of Conduct, which follow those of British Gymnastics; our national governing body. Core coaches should also have completed a course in basic awareness in working with Adults at Risk and will work closely alongside junior staff members to identify poor practice and potential abuse.

Everyone should:

  • conduct appropriate risk assessments before carrying out any activity
  • aim to make the experience of the participant fun and enjoyable
  • promote fairness and playing by the rules
  • not tolerate the use of prohibited or illegal substances
  • treat all Adults at Risk equally and preserve their dignity; this includes giving attention, time and respect to all participants regardless of their level of ability

Coaches and those working with Adults at Risk should:

  • respect the developmental stage of each participant and not risk sacrificing their welfare in order to gain club personal achievements
  • ensure that the training intensity is appropriate to the physical, social and emotional stage of the development of the participant
  • work with Adults at Risk and their Carers (where appropriate) to develop realistic training and competition schedules which are suited to the needs and lifestyle of the participant, not the ambitions of others such as coaches, team members, parents, carers or the club
  • build relationships based on mutual trust and respect, encouraging Adults at Risk to take responsibility for their own development and decision-making
  • always be publicly open when working with Adults at Risk, for example:
  • Avoid coaching sessions or meetings where a coach and an individual participant are completely
  • maintain an appropriate and open environment with no secrets
  • avoid unnecessary physical contact with Adults at Risk
  • maintain a safe and appropriate relationship with participants and avoid forming intimate relationships with those you are working with as this may threaten the position of trust and respect present between athlete and coach
  • be an excellent role model by maintaining appropriate standards of behaviour
  • gain the Adult at Risk’s consent and, where appropriate, the consent of relevant carers, in writing, to administer emergency first aid or other medical treatment if the need arises
  • be aware of medical conditions, disabilities, existing injuries and medicines being taken and keep written records of any injury or accident that occurs, together with details of treatments provided
  • arrange that someone with current knowledge of emergency first aid is available at all times
  • gain written consent from the correct people and fill out relevant checklists and information forms for travel arrangements and

Physical contact may be appropriate where:

  • it is neither intrusive or disturbing
  • the participant has provided permission openly
  • it is delivered in an open environment

Poor practice

The following is regarded as being poor practice and should be avoided as far as is reasonable:

  • unnecessarily spending excessive amounts of time alone with an individual Adult at Risk away from others
  • engaging in rough, physical or sexually provocative games, including horseplay
  • allowing or engaging in inappropriate touching of any form
  • using language that might be regarded as inappropriate by the Adult at Risk, especially comments regarding disability which may be hurtful or disrespectful
  • making sexually suggestive comments, even in fun
  • reducing an Adult at Risk to tears as a form of control
  • letting allegations made by an Adult at Risk go unchallenged, unrecorded or not acted upon
  • doing things of a personal nature that an Adult at Risk can do for themselves
  • taking an Adult at Risk alone on a car journey, however short inviting or taking Adults at Risk to your home or office where they will be alone with you
  • sharing a room with an Adult at Risk

Note: at times it may be impractical to avoid some of these particular examples of poor practice. In this case, to protect both the Adult at Risk and yourself, seek written consent from the Adult at Risk and, where appropriate, their Carer and ensure that the CWO is aware of the situation and gives their approval.

If, during your care, you accidentally injure an Adult at Risk, they seem distressed in any manner, appear to be sexually aroused by your actions, or misunderstand/misinterpret something you have done, report these incidents as soon as possible to another adult at Goldstar Active and make a brief written note of it. It may also be in the best interests of the adult to discuss the matter with them openly and in a professional and sensitive manner that will avoid embarrassment; this is dependent on the individual participant and the circumstances.

  • Abuse

Abuse has many forms and can affect an Adult at Risk of any age or disability. The effects of such treatment can be degrading and damaging in the longer term and may follow an individual throughout their lives.

An individual who has been abused may exhibit a wide range of uncharacteristic behaviours some of which may manifest in the following ways:

  • find it difficult or impossible to maintain a stable or trusting relationship
  • become involved with drugs or prostitution
  • increase alcohol consumption
  • show angry or volatile behaviour without reason
  • attempt suicide or self-harm
  • go on to abuse another individual

Some of the reasons why Adults at Risk may be at increased risk of abuse are as follows:

  • stereotyping
  • prejudice
  • discrimination including ethnic or racial, sexual, disability orientated,
  • isolation low self image and low self esteem resulting in vulnerable self presentation
  • lack of knowledge about appropriate behaviours by others
  • desire for acceptance, affection and attention
  • powerlessness to protect themselves
  • dependency upon others to care for them
  • difficulty in communicating that abuse has occurred
  • Indicators of abuse

Even for those experienced in working with the abuse of Adults at Risk, it is not always possible to recognise potential abusive situations or situations where abuse is ongoing. Personnel involved in the work of Goldstar Active do not have responsibility for assessing and deciding situations where abuse may be occurring. It is however the responsibility of everyone at Goldstar Active to be alert to the indicators of abuse and to act upon any concerns in line with Goldstar Active policy and procedures relating to the protection of Adults at Risk.

Indicators of abuse may include one or more of the following:

  • unexplained or suspicious injuries such as bruising, cuts or burns, particularly if situated on a part of the body not normally prone to such injuries
  • an injury for which an explanation seems inconsistent and improbable
  • a disclosure made by an At Risk individual describing what appears to be an abusive act involving him/her
  • an expression of concern from a third party about the welfare of an individual unexplained changes in an individual’s behaviour, such as loss of confidence, low self-esteem,
  • becoming quiet and withdrawn, sudden outbursts of temper or uncharacteristic changes in behaviour, tearful , depressed, angry, watchful and frightened
  • engaging in sexually explicit behaviour
  • distrust of others, particularly those with whom a close relationship would normally be expected
  • difficulty in making friends and socialising contrary to previous social behaviour
  • being prevented from socialising with other individuals by a carer or person in a position of authority
  • displaying variations in eating patterns including overeating, loss of appetite or stealing and concealing food
  • unexplained weight loss deterioration in personal hygiene and physical appearance
  • refusal/reluctance to undress or change for sporting activities
  • Degree of abuse

In response to the No Secrets Government guidance, the Law Commission states that the severity and extent of abuse should be evaluated based on the level of harm brought about by ill treatment (not only physical ill treatment) “that leads to an impairment of, or avoidable deterioration in physical or mental health and the impairment of physical, intellectual, emotional, social or behavioural development”. In assessing the degree of abuse, consideration should be paid to:

  • the vulnerability of the victim
  • the nature and extent of the abuse
  • the length of time the abuse has been occurring
  • the impact on the individual
  • the risk of repeated or increasingly serious acts involving this or other Adults at
  • Types of abuse

The Government guidance No Secrets provides the following as classifications of abuse:

  • Neglect and acts of omission

“Including ignoring medical or physical care needs, failure to provide access to appropriate health, social care or educational services, the withholding of necessities of life, such as medication, adequate nutrition and heating.”

 At Goldstar Active this could include:

  • a coach not keeping an Adult at Risk safe by exposing them to undue cold, heat or the unnecessary risk of injury e.g. allowing participants under their supervision to train or race inappropriately clothed for the prevailing conditions
  • a parent, guardian or carer consistently leaving an Adult at Risk without adequate provisions e.g. food, water, clothing, where they are unable to provide themselves with these provisions
  • Physical abuse

“may involve hitting, slapping, pushing, kicking, misuse of medication, restraint or inappropriate sanctions.”

At Goldstar Active this could include:

  • a coach disregarding the individual requirements of each Adult at Risk’s needs when setting a training programme e.g. allowing those who are limited by a physical impairment to undertake inappropriately long, continuous training that causes harm.
  • Sexual abuse “Including rape and sexual assault or sexual acts to which the vulnerable adult has not consented, or could not consent, or was pressured into consenting.

 At Goldstar Active indicators could include:

  • a coach engaging in unnecessary and inappropriate physical contact e.g. supporting participants through skills using touch in inappropriate or unnecessary areas.
  • a coach making suggestive comments to their participants
  • an individual spending an unnecessary amount of time in the changing area where Adults at Risk are
  • Psychological abuse “Including emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, isolation or withdrawal from services or supportive networks.”

 At Goldstar Active this could include:

  • a carer or coach subjecting a participant to constant criticism, shouting, name-calling, sarcasm, bullying or discriminatory behaviours or prejudicial attitudes
  • a carer or coach putting a participant under unrealistic pressure in order to perform to high expectations
  • Financial or material abuse “Including theft, fraud, exploitation, pressure in connection with wills, property or inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits.”

At Goldstar Active this could include:

  • blackmailing a participant by requiring financial or material payment in return for certain benefits such as proficiency awards or complements
  • charging Adults at Risk more than the standard fee for participation in activities
  • Bullying “Bullying is deliberately hurtful behaviour, usually repeated over a period of time, where it is difficult for those being bullied to defend themselves”

Bullying can be:

  • Emotional being unfriendly, excluding (emotionally and physically), sending hurtful text messages, tormenting, (e.g. hiding kit or equipment, threatening gestures)
  • Physical pushing, kicking, hitting, punching or any use of violence
  • Racist racial taunts, graffiti, gestures
  • Sexual unwanted physical contact or sexually abusive comments
  • Homophobic because of, or focussing on the issue of sexuality
  • Verbal name-calling, shouting, sarcasm, spreading rumours, teasing

 The LSO must be informed of all allegations of abuse and persistent poor practice as soon as possible in order to decide the following:

  • what further action should be taken by Goldstar Active
  • whether the Adult at Risk should consider taking further action or advice
  • whether further action, advice or investigation is needed by/from the Police or Social Care Services.

Passing on this information is important because the matter may be just one of a series of other instances which together cause concern. It enables the Case Management Group to analyse trends and improve existing policy and guidance at Goldstar Active.

 Involving Statutory Agencies

It should be noted that physical and sexual abuse is illegal. Consequently there is an obligation that allegations and concerns are reported to the police who will decide whether to take criminal action or not. In some instances, other types of abuse such as discrimination and financial exploitation may also be considered to be criminal and these should also be reported.

In any case of physical or sexual abuse or where an Adult at Risk’s safety is at risk, the Adult At Risk must be encouraged to contact one of the following statutory agencies:

  • their local police station or in an emergency, dial 999. The police should be involved if the abuse is thought to be of a criminal nature. A record should be made of the details of the referral and the crime reference number
  • Adult Social Care Services (formerly Social Services). This body has a statutory duty to ensure the welfare of adults in at Risk positions and are legally bound to investigate allegations of abuse. Such investigations will involve discussing the matter with the vulnerable adult, and where appropriate their carers. They will also gather information from others who know and are involved with the vulnerable person

In an emergency, Social Care services contact details can be found on Hull and East Riding County Council’s websites or from the Samaritans (08457 909090) who will hold the Duty Officer’s contact number.

All telephone referrals made to the statutory agencies must be confirmed in writing within 24 hours detailing the following information:

  • the name and title of the member of staff to whom the concerns were passed and the date this happened
  • any action that has been taken
  • a summary of the information shared and the response received
  • the time and date of the referral call to the statutory agency

Other services that can offer help and advice:

Allegations of abuse are occasionally made some time after the event, for example by an adult abused as a young person by a member of staff who may be still working with children or Adults at Risk. Where such an allegation is made, you should follow the procedures relating to the involvement of statutory agencies. This is because other Adults at Risk, either at Goldstar Active or in other environments, may be at risk from this person. Anyone who has a previous criminal conviction for offences related to abuse should automatically be excluded from working with At Risk groups.

  • Club Welfare Officer (CWO)

Every sporting venue that has Children and/or Adults at Risk regularly using its facilities must appoint a Club Welfare Officer (CWO). This person must have a good awareness of Adults at Risk and the difficulties they face, good communication skills and an ability to provide support and advice. They should also be well organised, have good administrative and recording skills and an ability and willingness to promote and implement the Goldstar Active Safeguarding & Protecting Adults at Risk Policy, procedures and resources.

The CWO should be a figure well-known in the club and approachable by Adults at Risk but not someone involved directly in the coaching or day-to-day running of Adults at Risk activities. It is essential that the CWO is able to act in a confidential manner and to recognise the boundaries of his or her competence, role and responsibilities and where to seek advice and support.

  • Responsibilities

The CWO needs to have awareness and understanding of the Goldstar Active’s Safeguarding & Protecting Adults at Risk Policy and procedure, and keep up to date with the appropriate training. The CWO is responsible for acting as a source of advice on safeguarding Adults at Risk and issues relating to their protection. The CWO must also co-ordinate Goldstar Active’s responses and actions, in line with policy and procedure, to referrals and expressions of concern about Adults at Risk.

  • Roles
  • To provide information and advice on protection for Adults at Risk at Goldstar Active.
  • To ensure that all personnel adopt and follow the Goldstar Active’s Safeguarding & Protecting Adults at Risk Policy and procedures, understands its responsibilities under the SVG Act, and promotes awareness of these within the
  • To be a confirmation signatory, verifying the identity of individuals completing DBS Disclosure application
  • To keep records of all those who have been vetted within the club and to ensure that DBS checks are updated on at least a three yearly
  • To receive information from club staff, volunteers, Adults at Risk, parents, carers or advocates who have protection concerns regarding Adults at Risk and record
  • To assess the information promptly and carefully, clarifying or obtaining more information about the matter as
  • To report concerns where appropriate to the police in consultation with the individual or their
  • To report referrals or concerns to the LSO as soon as possible in line with Goldstar Active procedures.
  • To ensure that adequate information is available at the time of referral and that the referral is confirmed in writing, under confidential cover, where possible using the Incident Report Form.
  • To advise club officers regarding the appropriate levels of protection required during the training of Adults at Risk from all individuals working with At Risk groups at Goldstar Active.
  • To promote an equal opportunities approach at Goldstar Active, by maintaining anti- discriminatory practice standards, acknowledging that discrimination exists, actively addressing instances in line with Goldstar Active’s policy and procedure and encouraging members to receive training to raise awareness and improve understanding of
  • To advise Goldstar Active of relevant training
  • Codes of conduct

Codes of conduct are useful for everyone concerned at Goldstar Active to outline expected behaviour of different groups. Goldstar Active has published a comprehensive code of conduct document that contains ideas for model codes. This document also considers specific codes of conduct for parents and carers, athletes and other members.

  • Changing rooms
  • Where it is felt that supervision is necessary for Adults at Risk, this should be undertaken by two or more personnel
  • Adult coaches or volunteers should not shower or change at the same time as the At Risk individuals they have been working with
  • No staff or volunteers, medical or otherwise should be present when participants of the opposite sex are showering or changing (for example a male coach working with a female crew)
  • Separate changing facilities are available. If an Adult at Risk is uncomfortable showering or changing in public, no pressure should be put on them to do so; they should be encouraged to change and shower at home
  • Adults at Risk and, where appropriate, their carers should be involved in deciding how best they can be assisted. Always ensure the Adult at Risk consents to the assistance that is offered
  • No photographic equipment should be used in the changing room environment. This includes cameras, video cameras, camera phones
  • Coaching Ratios

Although there is Government guidance for people working with Adults at Risk such as that found in the No Secrets guidance, it is essential a separate Risk Assessment is undertaken for each group of Adults at Risk and that this is reviewed for each training session. Participants who require care or support from other adults for whatever reason, even those qualified as coaches, should be supervised at all times.

In line with the national guidance the level of supervision should take account of:

  • any disability and level of physical and mental ability of each individual
  • the extent of dependency of the Adult at Risk on carers/parents
  • the type of training session being undertaken: on land or water
  • the individual’s scope for developing independence
  • the environment that the session is taking place in
  • a specific risk assessment

If there is an accident or incident you should ensure there is always someone available to supervise the other Adults at Risk; coaches should ensure they never work in isolation.

  • Local Multi-Agency Safeguarding Adults Committee

Goldstar Active’s Safeguarding & Protecting Adults at Risk Policy and the guidance contained in this document and its appendices are consistent with the government’s Safeguarding Vulnerable Groups Act 2006. The CWO should endeavour to make themselves aware of the local authority protection of Adults at Risk arrangements, policies and procedures as they relate to sports. The CWO should obtain the Local Authority lead officer’s name and contact details.

  • Regulated Activity with adults

The Freedom of Protections Act 2012 limits the scope of Regulated Activity with adults to areas that are unlikely to fall within the sports environment. See the Glossary for more details.

  • Recruiting and Selecting People to work with Adults at Risk

Anyone may have the potential to abuse Adults at Risk in some way and it is important that all reasonable steps are taken to prevent unsuitable people from working with them. This applies to anyone whether voluntary or paid who is going to have Significant Access to Adults at Risk.

The responsibility for having safe recruitment processes in place rests with Goldstar Active. These procedures apply equally to paid or unpaid persons who are working on programmes, courses or events specifically aimed at Adults at Risk, or regularly with groups of Adults at Risk.

New volunteers and paid staff working in a role that entails Significant Access to Adults at Risk, or where they have a Position of Trust, or existing volunteers or staff who change their role to work with these vulnerable groups, are required to complete the following vetting process:

  • Complete an application form. This will help access the applicant’s suitability to work in the role, based on their skills and competencies as well as eliciting information about an applicant’s past
  • Complete a self-disclosure about any matter that might influence their suitability to work with Adults at Risk
  • Provide two appropriate referees
  • Provide evidence of their identity (such as a driving licence with photo or passport)
  • Complete a Criminal Records Check at the Enhanced Level for the specific role

In addition if the person is to be working in Regulated Activity with Adults (see Glossary) they must complete a Barred Lists Check. Please note that it is a criminal offence to employ someone in paid or unpaid role in Regulated Activity if they are on the Barred List. It is also a criminal offence for a person who is on the Barred List to apply for a role in Regulated Activity.

The CWO must maintain records of any references including written records of verbal references.

Note: Completing the above process does not guarantee that the individual is safe to work with Adults at Risk. Goldstar Active will use information from the DBS as part of an overall recruitment and selection process to assess any potential risk. Goldstar Active will alsoassess for itself the individual’s suitability by taking up references, interviewing and supervision.

Completing a DBS Disclosure application is a particularly confidential and sensitive matter for some people and care should be taken to explain how any information contained on the Certificate will be treated.

Any disclosures will be dealt with confidentially following the guidance set out in Information Sharing: Guidance for Practitioners and Managers, HM Government 2008.

Criminal Record and, where relevant, Barred List Checks must be renewed every three years if a person remains in post or more regularly if, for example, there is a concern raised, if the person changes their role or if the person has been absent from the club for a significant period

  • Who should have a Criminal Records Check?

Every sporting facilty that has Adults at Risk regularly using its facilities must ensure that the following roles are properly vetted:

  • Club Welfare Officer (CWO)
  • coaches who regularly coach Adults at Risk
  • trailer drivers or volunteers who regularly spend time away with Adults at Risk at regattas or training camps

In line with the definition of Regulated Activity in the Glossary anyone transporting those considered ‘Vulnerable Adults’ under the ‘No Secrets’ definition must be checked against the Barred List.

  • Awareness and training
  • Training for staff and volunteers

Training should be provided for staff and volunteers on the policy, procedures and professional practices that are in place and commensurate with their responsibilities in the Adult at Risk protection process. Training should take place at all levels to ensure that procedures are carried out consistently, it should also be considered as a continuing responsibility. This should include:

  • awareness training in the abuses that can take place and the duty to report
  • specialist training for investigators and managers
  • issues relating to staff safety within a Health and Safety framework

To create an enjoyable and safe environment for all Adults at Risk , everyone involved at Goldstar Active must be aware of what good practice is and how to deal with poor practice and abuse.

Formal training will help people to work safely and effectively with Adults at Risk by:

  • comparing their own practice against what is regarded as good practice and identifying ways to improve
  • ensuring that they are not placing themselves at risk from allegations
  • recognising their responsibilities and reporting any concerns about suspected poor practice or abuse
  • understanding the recruitment and selection procedures described

The CWO should maintain a written record of training and relevant qualifications of those working with Adults at Risk within the club.

  • Recommended levels of awareness and training

Within the club environment everyone has a responsibility to be aware of the Safeguarding & Protecting Adults at Risk Policy, understand what is good and poor practice and know what to do if they have a concern. All members should have access to the policy document at Goldstar Active.

  • Training

Coaches and volunteers may undertake the generic sports coach UK courses such as Equity in your coaching and Creating a safe coaching environment. Information is available on the Sportscoach UK website www.sportscoachuk.org

Hull and East Riding County Councils also run basic awareness level safeguarding courses although these will not be specific to sport.

  Role  Have read BR Adults at Risk Policy  Basic Awareness ModuleSportscoach UK Adults at Risk workshop or equivalent
Membership SecretaryP
Club Welfare Officer (CWO)PPP
Coaches of Adults at RiskPPP
Co-ordinator or manager of Adults at Risk or coachesPPP
Trailer drivers who may travel with Adults at RiskP
Club residentsP
Club officersPP
Volunteer / Parent / Carer / HelperP
The Grind staffP
Competition organiserPP
Umpire / race officialP
Club employee / stewardP
  • Complaints & disciplinary procedures

Goldstar Active has its own Complaints and Disciplinary Procedure for dealing with breaches of the Safeguarding & Protecting Adults at Risk Policy and procedures.

If a case is being investigated by a statutory agency, Goldstar Active may suspend the individual concerned whilst this investigation is taking place. This is a neutral act and is not intended to prejudge the outcome of the investigation, but simply to remove the individual from contact with Adults at Risk until the investigation is concluded. Once the statutory agency’s investigation is completed, and irrespective of its findings, Goldstar Active will assess the case following its disciplinary procedures.

If the abuse is alleged to have been committed in the course of a person’s employment, he or she will be subject to whatever disciplinary procedures and sanctions are stated in their employment contract. Goldstar Active may decide to await the outcome of such procedures before starting its own investigation.

Every effort will be made to maintain confidentiality for all concerned, and consideration will be given to what support may be appropriate to Adults at Risk, carers, parents, members of staff and volunteers.

It is not always possible to determine exact timescales for when cases will be resolved, however Goldstar Active will always try to ensure that all parties know what procedure will be followed and what the expected time scales are. If there is a delay they will endeavour to inform all parties why there is a delay and when any development is expected. There should not be any period without communication of more than 28 days with involved persons. Ideally case management processes should not extend over more than 3 months; only in exceptional circumstances should they extend up to 6 months.

  • Implementation and monitoring procedures

Goldstar Active management will oversee the implementation of these procedures and to monitor their application in practice. They will ensure that:

  • Goldstar Active’s procedures continue to reflect the current recommendations of external agencies that specialise in Child and Adult at Risk protection
  • The procedures are disseminated and applied by Goldstar Active members



This is the statement of general policy and arrangements for:  GOLDSTAR ACTIVE GROUP LIMITED
Caroline Woodcockhas overall and final responsibility for health and safety
  Laura Kitneyhas day-to-day responsibility for ensuring this policy is put into practice
Statement of general policy  Responsibility of: Name/TitleAction/Arrangements (What are you going to do?)  
Prevent accidents and cases of work-related ill health by managing the health and safety risks in the workplaceCaroline WoodcockRelevant risk assessments completed and actions arising out of those assessments implemented. (Risk assessments reviewed when working habits or conditions change.)
Provide clear instructions and information, and adequate training, to ensure employees are competent to do their workLaura KitneyStaff and subcontractors given necessary health and safety induction and provided with appropriate training (including working at height, asbestos awareness and electrical safety) and personal protective equipment. We will ensure that suitable arrangements are in place to cover employees engaged in work remote from the main company site.
Engage and consult with employees on day-to-day health and safety conditionsCaroline Woodcock Laura Kitney All staffStaff routinely consulted on health and safety matters as they arise but also formally consulted at regular health and safety performance review meetings or sooner if required.
Implement emergency procedures – evacuation in case of fire or other significant incident.Caroline WoodcockEscape routes well signed and kept clear at all times. Evacuation plans are tested from time to time and updated as necessary.    
Maintain safe and healthy working conditions, provide and maintain plant, equipment and machinery, and ensure safe storage/use of substancesLaura Kitney  Toilets, washing facilities and drinking water provided.                                                                         System in place for routine inspections and testing of equipment and machinery and for ensuring that action is promptly taken to address any defects.
  Signed: *  Caroline WoodcockDate:5 September 2018
Health and safety law poster is displayed at (location)Reception
First-aid box is located:  Staff room  
Accident book is located:Reception